Refunds will be issued if the order has not yet shipped. If the order has shipped, we will issue a refund only when the package is returned back to us in the same condition as it was sent. We will only issue refunds within 30 days of the purchase if the product is in original sellable condition and has not been installed. If after 30 days from the purchase, we will only issue a store credit. In all other cases, we will issue store credit.